The government-appointed MCG Trust vests administration of the Melbourne Cricket Ground in the Melbourne Cricket Club, led by president Paul Sheahan and chief executive officer Stephen Gough.
The MCC ensures the MCG remains the leading major events sports stadium in Australia for the benefit of patrons and the public of Victoria, while recognising its location in major public parklands.
The MCC has managed this world class venue since September 23, 1853 when Lieutenant-Governor LaTrobe granted the present site of the MCG to the club. Its current agreement with the Trust expires in 2042.
There are about 150 permanent club employees and event staff are drawn from a pool of 1000-plus for match-day duties at the ground.
The MCC manages the ground through seven departments responsible to the chief executive officer:
Member and Customer Services
The Member and Customer Services (MACS) Department is responsible for the servicing of the club’s members and waiting list, as well as the club's 11 sporting sections, club functions, MCC cricket, special interest groups and other important stakeholders.
The MCC communications team sits within the MACS Department and is responsible for a variety of publications, media liaison, publicity, website maintenance, email campaign management and internal communication channels.
The Events Department is responsible for the securing and operation of all major events at the stadium and other MCG venues. The department liaises with event promoters on all aspects of the event delivery and acts as the conduit to other departments.
The event team is responsible for arranging and managing ticket sales through ticketing contractor Ticketek, staffing, liaising with internal departments in relation to event matters such as activities on the arena, logistics and building services and the staffing and operation of the MCC Members Reserve.
Apart from maintaining an ongoing operational relationship with our two major hirers the Australian Football League and Cricket Victoria, the Events Department also liaises with external bodies such as the City of Melbourne, Public Transport providers, entertainment producers and the media.
The Facilities Department is responsible for the management, maintenance and efficient operation of the built environment at the MCG and other MCC-managed sites, such as the Albert Ground and the Swinburne Avenue bowls and croquet complex.
Duties include turf management, repairs and maintenance, security and cleaning as well as more highly technical services required for the efficient operation of the MCG and MCC managed sites.
Finance and Information Systems
The MCC Finance Department administers the full finance function for the Ground Manager, MCC Foundation, National Sports Museum and the MCG Trust. This includes, reporting of financial performance and risk management.
The IT branch is composed of two teams: Network and Systems and Business Support. The IT team’s mission is to “Embrace technology enabling the efficient, responsive and secure delivery of services to the MCC and continue delivering a world-class MCG."
The Commercial Operations Department handles leasing of corporate suites, selling MCC suites and dining rooms on an event by event basis, marketing strategies for the MCG and the National Sports Museum, management of Icon partnership agreements, sponsorship and commercial opportunities, commercial venue access including film and photo shoots and custodian of the club’s brand guidelines.
Heritage and Tourism
The Heritage and Tourism Department has several responsibilities:
- Operating the National Sports Museum.
- Operating the MCC Museum and Library.
- Operating the MCG Tours.
- Managing the collections of both museums and the Library.
- Stadium dressing and public art management.
People and Culture
The People and Culture Department provides an extensive range of services that support the club and its people in achieving its operational and strategic goals.
These include recruitment, performance management and development, employee benefits and payroll, employee relations and health and safety management.
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